Frequently Asked
Questions

Yes, Purito Seoul products are offered by numerous international partners. Click here to check out our international partners.

Think we should ship to your location? Let us know.

Shipping rates are determined by a country's respective shipping zone and are calculated at checkout.

We’re sorry you did not love our products. We are here to help, so if you have experienced problems while using our products, please contact us with a clear description of the issue and photos if applicable.

Customer Service: purito_cs@purito.co.kr

We apologize for the inconvenience. Please reach out to the Customer Service Team of the Retailer from whom you purchased the product as they directly manage exchanges and refunds. If you're unable to get in touch with their customer service center, please kindly let us know. We appreciate your kind understanding and patience.